Frequently asked questions

 

Dear visitors!
Here you can find answers to frequently asked questions.

We advise our guests to plan their visit in advance: buy tickets on our website, arrive at the museum well in advance, allowing for the time needed to exchange vouchers and pass through the checkpoint.

What are the museum's opening hours?

  • In the summer period (from May 15 to September 30) the Moscow Kremlin Museums are open from 10.00 to 18.00, in the winter period – from 10.00 to 17.00. The Armoury Chamber is open to the public from 10.00 to 18.00 according to timed admission system. Day off – Thursday. Please check the main page of our website for changes to opening hours. 
How do I buy tickets for the Kremlin Museums?

  • Tickets can be purchased at the Museum's ticket office on the day of your visit. If you would like to buy tickets in advance, you can use the online booking service. 

Can I buy tickets for the current day online?

  • No, there is a ticket pre-sale on the website, a ticket for the current day can only be bought only at the ticket office.

How much does a ticket cost? 

  • A full ticket for the Armoury Chamber costs 1200 rubles; a full ticket to the architectural ensemble of Cathedral Square – 900 rubles. Discount tickets are also available for under 16s. Children under the age of 7 visit the Kremlin Museums with a free of charge ticket. For more information please click here.

If I just want to visit the Armory Chamber, do I have to buy a ticket to the Kremlin territory?
  • No, just buy a ticket to the Armoury Chamber. 
How do I get into the Kremlin?
  • The entrance to the Kremlin area is through the Kutafiya Tower, the Armoury Chamber – through Borovitskaya Tower.
How can I have a tour of the museum with a museum guide?

  • There are different types of tour groups:
    - an organized group (20 adults; 22 children and 2 accompanying persons);
    - an assembled group (max. 20 people);
    - groups of up to 5 persons on individual order.

    If you are using the online booking on the museum's website to purchase your excursion tickets, please read User Agreement and Ticketing Policy for organizing excursions, which sets out the rights and obligations of the Customer and the Museum.

Can I change my ticket, change the date/time?

  • It is not possible to change the ticket or move the date/time. You can return the ticket and purchase a new one. Timeframes for refund depend on the type of ticket and are specified in the Ticket Refund Policy.

Can I return a ticket purchased on the website?
I would like to buy a ticket/tour online, but there are no tickets available for the date I want.

  • Tickets may not be available for sale on the date and time you require in the following circumstances:
    - ticket and tour sales have not yet started. Sales start 17 calendar days before the date of your visit. For example, on the first day of the month, the sale opens on the 18th, etc.;
    - all tickets/tours for the date or time you want are already sold out;
    - the date you have selected is Thursday. The Kremlin is closed to visitors on Thursdays.

The voucher has been issued for me, can someone else buy tickets for on it at the ticket office?
  • Only the person whose name is on the ticket can receive it. If for any reason you are unable to exchange the voucher for tickets, the recipient of the tickets must have a power of attorney from you. However, if you have issued individual tickets for a group visit to the museum, only the people whose names you have stated on the order will be able to collect them and enter the museum. In addition, each person can only receive their own ticket.
I have several tickets in my electronic order, can I return just one of them?  
  • No, you can only return the entire order, i.e. all the tickets included in the order. The refund period depends on the type of ticket and is specified in the Ticket Refund Policy.
I have a young child with me. Can I enter the museum with a pram or stroller?
  • You can take a stroller.
I'm a wheelchair user. Is it possible to visit the Armory Chamber and Cathedrals? 
  • Yes, it is possible to visit the Armoury Chamber and the Cathedrals, but you will need accompanying persons to help you up the stairs. The Kremlin Museums are under UNESCO protection, so we are not able to reconstruct the stairs or install lifts to make it easier for the disabled. Your two companions are guaranteed free tickets.
Can I take photos in the museum and cathedrals? 
  • Please kindly understand that photography in the Armoury Chamber is forbidden in order to preserve the artefacts. Amateur photography is permitted in the Museums-Cathedrals, at exhibitions and within the Kremlin area without flash or additional equipment. Video recording is prohibited.
Are there any luggage storage facilities and any restrictions on what can be brought in?
  • The left luggage office for visitors to the Moscow Kremlin is located at the foot of the Kutafiya Tower. It is open daily from 9:00 to 18:30 (on days of religious events in the Moscow Kremlin cathedrals - from 7:30 to 18:30, on days of performance and entertainment events in the State Kremlin Palace - from 9:00 to 23:00). Breaks: from 11:00 to 11:30 and from 15:30 to 16:00. Here you can find detailed information about the operating rules of the left luggage office and the list of items that are not accepted.
Is there a parking next to the museum?
  • Unfortunately, there is not.

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Tickets and admission

Tickets and admissionThe Moscow Kremlin State Historical and Cultural Museum and Heritage Site incorporates the Armoury Chamber, monuments of the architectural ensemble of the Cathedral Square, including the Assumption, Archangel and Annunciation cathedrals, the Church of Laying Our Lady's Holy Robe, the Patriarch's Palace with the Twelve Apostles' Church and the 'Ivan the Great' Bell Tower complex, as well as exhibition halls in the Assumption Belfry and Patriarch's Palace.
Moscow Kremlin Museums toursThe Moscow Kremlin Museums offer guided tours in Russian and with an interpreter of your choice. The tours include general information about the architectural ensemble of the Kremlin, the treasures of the world-famous Armoury, the ancient Kremlin cathedrals and their historic burial places, ensembles of wall -painting, collections of Old Russian icons and the Museum of Russian Culture of the 17th century in the halls of the Patriarch's Palace.
Left luggage facilitiesThe baggage storage service is provided for guests of the Moscow Kremlin after presentation of the entrance tickets (or an invitation card) to the Armoury Chamber and other museums of the Moscow Kremlin State Historical and Cultural Museum and Heritage Site, as well as to the Grand Kremlin Palace, exposition of the State Diamond Fund, theatrical performances and other shows, carried out in the State Kremlin Palace, and religious events, celebrated in the Kremlin cathedrals.
Visiting the Diamond Fund, the Grand Kremlin Palace and Lenin's MausoleumThe Diamond Fund, the Grand Kremlin Palace and Lenin's Mausoleum do not refer to the Moscow Kremlin Museums
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Concerts

X Music Festival "Ambassadorial Gifts" 2024In 2024, the Moscow Kremlin Museums will host the X Music Festival "Ambassadorial Gifts" to coincide with the large-scale exhibition project "The Legacy of Peter the Great and Coups d'Etat in the Russian Empire".
Concert of the cycle "Music Meetings in the Kremlin". "Easter Joy"A year has passed since the presentation of the Moscow Kremlin Museums’ new project "Music Meetings in the Kremlin" in the spring of 2023, during which several concerts were held, which gained the love of the audience.
Concert of the series "Music Meetings in the Kremlin""Music Meetings in the Kremlin" is a new music project of the Moscow Kremlin Museums, which has already been acclaimed by our audience. Two concerts linked by a single theme - the musical masterpieces of the great Romanticists – opened the music series this spring.
Concert of the series "Music Meetings in the Kremlin""Music Meetings in the Kremlin" is a new music project of the Moscow Kremlin Museums, which aims to become a tradition alongside the well-established and recognised festivals "Ambassadorial Gifts" and "Tsars and Muses: Opera at the Russian Court".
VIII Music Festival "Ambassadorial Gifts" 2023. "The Kremlin Legends: Russian Romantiсism and the Armoury Chamber"The Moscow Kremlin Museums launch the eighth annual Music Festival "Ambassadorial Gifts", dedicated to a large-scale exhibition project of the Museum “The Kremlin Legends: Russian Romantiсism and the Armoury Chamber”.
Music Festival "Tsars and Muses: Opera at the Russian Court"This year concludes the four-year Music Festival at the Moscow Kremlin Museums, which was dedicated to the development of Russian opera. The festival covers a wide period from the end of the 17th century to the beginning of the 20th century. The project was launched in 2018 with a dramatised performance based on a play by Simeon Polotsky.
Concert series "Music Meetings in the Kremlin""Music Meetings in the Kremlin" is a new musical project of the Moscow Kremlin Museums, meant to become traditional alongside the proven and well-recognized festivals "Ambassadorial Gifts" and "Tsars and Muses: Opera at the Russian Court".
VII Music Festival "Ambassadorial Gifts" ChicherinFestThe annual Music Festival "Ambassadorial Gifts" is dedicated to the exhibition project ‘The 100th Anniversary of the USSR: G. V. Chicherin and the Soviet Diplomacy’.
Music Festival "Tsars and Muses: Opera at the Russian Court"It is the fourth time, when the Moscow Kremlin Museums held the Music Festival "Tsars and Muses: Opera at the Russian Court". In 2022 it will be dedicated to "The Duel: From Trial by Combat to a Noble Crime" exhibition project and will refer to the highest achievements of the national opera school during its heyday, i.e. the second half of the 19th century.
Music Festival "Tsars and Muses: Opera at Russian Court"Music Festival "Tsars and Muses: Opera at Russian Court" will be held on 9 and 30 November 2021 at the Armoury Chamber of the Moscow Kremlin Museums. It will be dedicated to vocal and instrumental music of the epoch of Emperor Alexander I with the motto "Opera in glorification of the Fatherland".
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Friendly museum

Accessibility and service for visitors with physical disabilities and health limitations in the Moscow KremlinInformation on accessibility and service for visitors with physical disabilities and health limitations in the Moscow Kremlin Museums.
Video materials for our guests with special needsWe’re offering a series of video material made especially for hearing-impaired.
'Certificate of Suitability' of a barrier-free access criteriaThe Certificate confirms the Moscow Kremlin Museums comply with accessibility requirements for visitors with physical disabilities and health limitations
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