We look forward to welcoming you to The Moscow Kremlin Museums! Please review the guidelines below before you visit:

• Photo and video filming using amateur devices on the territory of the Moscow Kremlin is permitted! Photo and video filming in the Armoury Chamber is forbidden to preserve the exhibits' condition. To organise professional filming, please contact the Press Office.
• In the event of adverse weather conditions, access to the museum-cathedrals may be temporarily limited to preserve the monuments. The number of daily visitors is limited due to the capacity of the Armoury Chamber. The Museums do not guarantee admission for visitors late for their session. Admission to the architectural complex of Cathedral Square for tourist groups is also regulated according to the schedule.
• Prohibited items include large-sized baggage, skis, sleds, snowboards, scooters, hoverboards, bicycles, etc., except for children's strollers and baby carriages. No entry with animals. Left-luggage office by the Kutafiya Tower is intended for visitors to the Moscow Kremlin.

Tickets and tour packages are sold on the Museum's official website via the online booking service. The museum can receive a limited number of visitors. We recommend buy tickets in advance to be sure in the visit on the scheduled day. Tickets sold at the ticket offices of the museum in the Alexander Garden are only for the current date.

Electronic tickets (vouchers) purchased on the museum's website must be exchanged for ticket forms at the museum's ticket office on the day of the event on a first–come, first-served basis upon presentation of customer's ID (to the Armoury Chamber no later than 45 minutes before the start of the session, to the Cathedral Square – without time limit).

Ticket sales on the museum's website open 17 days prior to the date of the visit. For example, on the first day of the month, a sale opens on the 18th day of the month, etc. The sale of tickets to the Armoury Chamber at the ticket offices for each subsequent session opens only when the sale of tickets for the current session is completed.

Dear visitors, recently there has been an increase in fraudulent attempts to sell tickets to the Moscow Kremlin Museums. Please note that the museum do not cooperate with any online ticketing platform. Tickets are available online at the museum’s official website kreml.ru and at the official ticket office in the Alexander Garden (Alexandrovsky Sad). The Moscow Kremlin Museums do not guarantee you admission with tickets purchased on non-official websites. Any other website that uses the museum's name in any way has nothing to do with the museum and belongs to resellers who sell tickets for several times more than they cost.

Entrance tickets for privileged categories of citizens are sold at the Museum's ticket offices on the day of the visit upon presentation of the original document confirming the right to benefits (to the Armoury Chamber – no later than 45 minutes before the start of the session, to the Cathedral Square – without time limit).

Free access to the Moscow Kremlin Museums (except temporary exhibitions in exhibition halls) is available for:

• children under 7 years old;
• members of the International Council of Museums (ICOM).

Discounted ticket to visit the Armoury Chamber and the Cathedral Square architectural ensemble is available for:

• persons from 7 to 16 years old.

The right to receive an order may be transferred by the Customer to an authorised person. The trustee presents to the cashier his passport, power of attorney, and in order to confirm the authenticity, a copy of the passport of the principal (Customer), which is then returned to the trustee.

A power of attorney can be drawn up in any form, specifying the following:

• Full name and passport number of the authorised person
• Full name and passport number of the principal
• Order number
• Date and name of the event
• Last 4 digits of the card used for payment
• Signature (original)

To return a ticket purchased online, you need to fill out an application form and send it by e-mail to: tickets-vozvrat@kremlin.museum.ru

Rules are specified in the Ticket Refund Policy.

Tickets can only be refunded no later than the date of the visit.

Unfortunately, tickets received at the ticket office on the day of the visit cannot be exchanged or refunded.

If you want to reschedule your visit, you will have to return your tickets and buy new ones. You will also not be able to issue a partial refund of tickets.

In the case of the refund, the money will be refunded to the same card in a few days. The exact time depends on your bank.

The Moscow Kremlin Museums offer guided tours in Russian and with an interpreter of your choice. The tours include general information about the architectural ensemble of the Kremlin, the treasures of the world-famous Armoury, the ancient Kremlin cathedrals and their historic burial places, ensembles of wall -painting, collections of Old Russian icons and the Museum of Russian Culture of the 17th century in the halls of the Patriarch's Palace.

For information on booking guided tours for organised groups, please contact:

Tourist Office in the Alexandrovsky Sad (Alexander Garden, Kremlin, Moscow, Russia). Open daily from 15 May to 30 September from 9.00 to 17.00; from 1 October to 14 May from 9.30 to 16.00.

Tel: +7 (495) 695-41-46, +7 (495) 697-03-49.

Excursion office on map

Pre-orders of guided tours are available via travel agencies.